Knoxville, TN

Classes and Certifications Offered

Our Knoxville classes fall into five basic categories:

• BLS, ACLS, PALS
• Workforce Training and Community Training
• Active Shooter & Stop the Bleed
• EMS Continuing Education
• Wilderness Medicine

Prime Medical Training is an authorized training center for the American Heart Association (AHA). If you’ve never heard of the AHA, read about why we prefer the AHA vs Red Cross CPR.

Aside from providing local CPR classes, Prime also teaches all AHA disciplines. These Knoxville classes include:

1. CPR certification (includes AED training)
2. First Aid certification
3. BLS certification
4. BLS/CPR Instructor certification
5. ACLS certification
6. PALS certification

Other specialty courses offered are:

1. Wilderness First Responder (WFR)
2. Wilderness Upgrade for Medical Professionals
3. Active Shooter Response and Bleeding Control
4. Pre-Hospital Trauma Life Support (PHTLS)

Lastly, Prime is accredited by the Commission of Accredited Pre-Hospital Continuing Education (CAPCE) which allows us to offer continuing education for EMS providers such as EMTs and Paramedics.

Training Service Area

Our Knoxville classes are provided daily Monday-Saturday at our office just a few minutes off of I-40 and the Pellissippi Parkway..  Here is a map of our office. These classes are open to the public, and we generally refer to them as “open enrollment classes”. The goal is to make it convenient and easy for you to find and get into a class. View Prime’s open enrollment classes.

If you’re needing a group class, we offer onsite training. We can and have travelled extended distances, but the standard service area includes:

• Knoxville TN
• Alcoa TN
• Maryville TN
• Oak Ridge TN
• Seymour TN
• Lenoir City TN
• Pigeon Forge TN
• Gatlinburg TN
• Sevierville TN
• Jefferson City TN
• Morristown TN
• Madisonville TN
• Sweetwater TN
• Athens TN

Training Options

We offer four primary methods of training to make training convenient for our customers.

Public Enrollment Classes – these are instructor-led training courses that are scheduled regularly for the public. Almost always theses classes are held at our office.

Online Training – For online AHA course training, such as the AHA online CPR certification for healthcare providers, the student has the option to complete the knowledge and testing portion online and then come to our office for a skills check off with an instructor.

Private Classes – Some people can’t find a public enrollment class that fits their schedule or they would feel more comfortable learning without the pressure of others around them. For this reason, we offer private classes for an additional cost.

On-site Training –We are happy to travel your organization or office to teach a class. Prime Medical Training is willing to travel anywhere in the country to meet your training needs. We offer discounted training for groups of 6 or more people.

Please note, not all methods apply to all Knoxville classes. For example, we offer an ‘online CPR renewal’, but we do not offer ‘online Active Shooter’ training.

The Customer Experience

Many companies talk a lot about quality training and fun classes. While that certainly is a factor of the experience you’ll have at our Johnson City classes, we take a holistic approach to our customer’s experience that starts with their initial contact with our brand and continues by providing ongoing support and resources long after the class is over.

At Prime, customer experience is condensed into three main elements. You can learn more about what each of these mean.

#1 Easy

#2 Professional

#3 Purpose-driven

Why get Knoxville training from Prime Medical Training?

#1 Experienced Emergency Responders

You wouldn’t go to a foot doctor if you needed a tooth pulled. So why would you get CPR training from someone who’s never done CPR (or did it once, 30 years ago)? If you need the training, it only makes sense to go to the people that specialize in it. At Prime, every instructor is carefully vetted to be authorities in the subjects they teach. Be careful of sites that advertise that simply advertise their instructors are ‘medical professionals’. An RN who’s worked at a pediatric office's speciality is a lot different than an RN who works in the Emergency Department.

#2 An Established Company

Many instructors, especially those who teach CPR classes or ACLS classes, do it as a part time job. Because of this, you can run into a few problems despite well meaning instructors. They may or may not be able to teach when you need them and typically they are not insured. Once you give them your money or take a class, we hear from a lot of clients who have a hard time tracking down their instructor and still need a certification card or a replacement card. Choosing an established Tri-Cities company like Prime Medical Training ensures we’re always available to answer phones and emails to take care of any of your needs when you need it.

#3 A Professional Touch

Students can always expect a very professional approach to the way we handle our classes. Follow up emails and calls, well-dressed instructors, and expedited issuing of certification cards are just a few of the professional touch points students experience before, during and after our training.

#4 Training That Isn’t Painful

There's no doubt you’ve sat through a class that painfully drags on. It’s not hard to become an instructor and offer classes such as First Aid training, ACLS certifications or BLS certifications. However, holding an instructor card doesn’t make someone good at teaching. Prime doesn’t promise you’ll be so excited about our classes that you can’t sleep the night before. Generally, recertifying is not the highlight of your year. However, we can promise that our instructors are hired because of their dynamic personality. They make the experience as painless as possible and despite all odds, people have fun and learn something new. By the way, 96% of customers say that Prime Medical Training’s classes are better than any place they’ve had a class in the past. We often have people drive from other states or take travel nursing assignments near us, just to attend one of our classes.

#5 Limit Your Liabilities

Prime Medical Training offers OSHA compliant classes and is an authorized AHA Training Center. We have a high standard of integrity and do things by the book. Taking a CPR renewal class that only takes 1 hour puts you and your organization at risk. There are countless news articles and law suits from across the country of instructors and students who cut corners in a CPR class. It may not seem like a big deal in the moment, but in the court’s eyes it’s considered medical fraud. Instructors and students both have lost their jobs, lost licenses, had to pay fines, and have been imprisoned. Making Prime Medical Training your choice for training ensures you will avoid those liabilities.

Testimonials

"Great staff. Knowledgeable and able to explain concepts clearly and succinctly. The practice scenarios were well organized and executed. I am very glad I went here." - Preston Buchanan

"Very professional and informative class. This is the best CPR class I have taken!" - Karen Ems

"I renewed my Heartsaver CPR/AED certification with Prime Medical Training. The class was very well done by Hector; it was efficient, provided great interactive learning and plenty of time to practice the skills. I highly recommend!" - Lana Burl

"I would suggest prime medical training to anyone who is looking for BLS, CPR, and AED training. They are very nice and very informative!! They walk you through everything step by step until you are comfortable that you understand." - Terri Lucas

"I have taken BLS and ACLS classes for the past 15 years, and this is by far the most efficient, salient class I have taken. Highly recommend." - Jenny Smith