Meet the Team

What's our secret sauce? It's the team of people we've chosen to surround ourselves with. These folks believe in our vision, and their core values align with those of our company.

Our company is headquartered in Knoxville, but our team is spread across our 4 locations.

about andrew randazzo

Andrew Randazzo

Founder & CEO

Andrew is the Founder and CEO of Prime Medical Training. He is also a Nationally Registered Paramedic. Andrew started Prime because of the pervasive lack of quality health and safety training. He believes any topic can be made interesting and fun with an instructor who knows how to skillfully tailor material and engage students.

This passion and mindset is the driving core of Prime. Andrew strives to instill in students a sense of pride in their profession and love for learning. Aside from teaching, Andrew’s faith and church play a big role in his life, and he loves adventure and the chase.

Doug Fabick, Operations Manager

Doug Fabick

National Training Director

Doug is a Paramedic and Nurse by trade with a Masters in Adult Education. He holds one of the earliest Paramedic Registry numbers being one of the first EMT's to advance into the new field.

Todd Heffern, MD, FACEP

Medical Director

Dr. Heffern is our outstanding medical director with experience as a Flight Physician and currently an ER Physician at UT Medical Center. He also serves as medical director for several local EMS agencies.

Learn more.
Hector Fernandez - Senior Instructor

Hector Fernandez

Site Coordinator

Hector is a licensed physician in El Salvador and a favorite instructor among students. He can teach classes in both English and Spanish. He also runs our corporate and local operations in Knoxville.

Cheryl Burkholder

Training Coordinator

Lisa Wells

Admin Assistant