Meet the Team

What’s our secret sauce? It’s the team of people we’ve chosen to surround ourselves with. These folks believe in our vision, and their core values align with those of our company.

Our team is spread out across our multiple locations.

about andrew randazzo

Andrew Randazzo

Founder & CEO

Andrew is the Founder and CEO of Prime Medical Training. He is also a Nationally Registered Paramedic. Andrew started Prime because of the pervasive lack of quality health and safety training. He believes any topic can be made interesting and fun with an instructor who knows how to skillfully tailor material and engage students.

This passion and mindset is the driving core of Prime. Andrew strives to instill in students a sense of pride in their profession and love for learning. Aside from teaching, Andrew’s faith and church play a big role in his life, and he loves adventure and the chase.

Doug Fabick, Operations Manager

Doug Fabick

Tri-Cities Operations Manager

Doug is a Paramedic and Nurse by trade with a Masters in Adult Education. He holds one of the earliest Paramedic Registry numbers being one of the first EMT’s to advance into the new field.

headshot of medical director todd heffern

Todd Heffern, MD, FACEP

Medical Director

Dr. Heffern is our outstanding medical director with experience as a Flight Physician and currently an ER Physician at UT Medical Center. He also serves as medical director for several local EMS agencies.

Learn more.
Hector Fernandez - Senior Instructor

Hector Fernandez

Program Coordinator

Hector is a licensed physician in El Salvador and a favorite instructor among students. He can teach classes in both English and Spanish. He also runs our corporate and local operations in Knoxville.

chris dixon

Chris Dixon

Trauma Coordinator

Chris was an independent duty medic in the military, and he was awarded the 2015 Medic of the Year Award for the United States Air Force. He specializes in trauma care, and more specifically, care under fire.

lynne randazzo

Lynne Randazzo

Executive Administrator

Lynne is a Wilderness First Responder and CPR Instructor. She manages our office and instructor support with a passion for seeing things done right.


Molly Breux


Molly is a Critical Care nurse with extensive history working in the Emergency Department and as a flight nurse.

caleb tuell

Caleb Tuell


Caleb is a Firefighter/Paramedic. He studied Paramedecine at Roane State Community College and Fire Science at Columbia Southern. He is a natural born teacher with a lot of experience to share!

scott thomas

Scott Thomas


Scott is a Critical Care Paramedic with a background as a Naval Corpsman in the United States Navy.

John Lichlyter


John is a Critical Care Paramedic and is currently pursuing his RN degree.

Brian Graham


Brian is a Paramedic/Firefighter who works on one of the busiest fire trucks in the city. He is also an avid backpacker and outdoorsman.